Terms & Conditions

Terms & Conditions

Effective Date: 5/30/2025

Welcome to ArtoOpia! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. Orders

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason at our sole discretion.

2. Pricing and Payment

All prices are listed in the currency of where you are located and are subject to change without notice. For European customers, all prices include VAT. Payment must be received in full before your order is processed. We accept payment through secure third-party payment processors provided by Shopify.

3. Shipping and Delivery

We ship to selected countries:

  • North America: United States, Canada
  • Europe: All EU countries (fulfilled from our centers in Czechia and Barcelona)

Shipping times vary based on location and will be provided at checkout. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers or external factors.

Shipping is free for all European, USA & Canada orders.

4. Returns and Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and order details, and we’ll work with you to resolve the issue.

For European orders, refunds will include the VAT portion, and return shipping costs will be the responsibility of the customer unless the item arrived damaged or defective.

For more details on our full return & refund policy, you can view it here: https://www.artoopia.com/policies/refund-policy

5. Intellectual Property

All artwork, images, designs, and content on this site are the intellectual property of Emily Stewart/ArtoOpia. No content may be copied, reproduced, or used without express written permission.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability is limited to the amount paid by you for the product.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site following changes indicates your acceptance of the revised Terms.

If you have any questions, please contact us at helloartoopia@gmail.com.