Privacy Policy

Last updated: 8/25/2025

At Artoopia, we take your privacy as seriously as we take our art. Below you'll find the legal details about how we collect, use, and protect your information. The short version? We only use your data to run this shop, fulfill your orders, and make your experience better. We never sell your info to shady third parties.

This Privacy Policy describes how Artoopia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.artoopia.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
  • Account information including your username, password, security questions and other information used for account security purposes
  • Customer support information including the information you choose to include in communications with us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other interaction data.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including from vendors and service providers who collect information on our behalf. These may include:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment info (e.g., credit card, billing address)
  • Advertising platforms such as Meta (Facebook/Instagram), Pinterest, and others through which we run promotions or collect analytics

You can read more about how Meta uses your data here: https://www.facebook.com/legal/terms/businesstools

Third-Party Fulfillment Services
We may use third-party print-on-demand and dropshipping partners (e.g., Printumo, Printify) to manufacture and ship your orders. For European orders, these partners fulfill from our Czechia and Barcelona centers. These services may collect or process data needed to fulfill your orders, such as your shipping information and order details. Their use of your data is governed by their respective privacy policies.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process your payments, fulfill your orders, arrange for shipping, and provide customer support
  • Marketing and Advertising: To send marketing and promotional communications, and to tailor advertising on our Site and other websites
  • Security and Fraud Prevention: To detect, investigate, or act on fraud, abuse, or illegal activity
  • Service Improvement and Communication: To enhance your experience, respond to your inquiries, and improve our services

Cookies and Tracking Technologies

We use Cookies to enhance your experience. Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings. Note: doing so may limit your ability to use some site features.

We also respect the Global Privacy Control (GPC) signal, which allows you to opt out of certain data sharing.

SMS Communication

If you provide your phone number, we may send you order-related or promotional messages via SMS. You can opt out at any time by replying STOP.

How We Disclose Personal Information

We may share your personal data with:

  • Shopify and fulfillment partners
  • Payment processors and fraud prevention services
  • Advertising and analytics services
  • Law enforcement or regulators when required
  • In case of business transfers or mergers

Selling and Sharing Information

We may “sell” or “share” your personal information with business partners for advertising purposes, as defined by applicable privacy laws. You have the right to opt out.

Categories of information shared or sold may include:

  • Identifiers such as name, email address, and phone number
  • Commercial data such as product purchase history
  • Usage data such as browsing activity

Third-Party Websites and Links

Links on our site may direct you to third-party websites. Their practices are not governed by our Privacy Policy. Please review their own policies before sharing information.

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📊 Use of Google Analytics

We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. Google Analytics collects information such as:

  • The pages you visit
  • How long you spend on each page
  • What type of device and browser you're using
  • Your general geographic location (e.g., city or country)

This data helps us improve your experience on our site and understand what content is most valuable to our customers. All data collected via Google Analytics is anonymized and aggregated—we do not receive your name, email address, or any directly identifying information from this tool.

To learn more about how Google collects and processes data, please visit: https://policies.google.com/technologies/partner-sites

You can opt out of Google Analytics tracking using tools like the Google Analytics Opt-Out Browser Add-on.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect personal data from minors.

Security and Retention of Your Information

We take reasonable steps to protect your data, but no system is 100% secure. We retain your data as long as necessary for your account, legal obligations, or business operations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request your data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Opt out of data sale/sharing
  • Appeal our decisions
  • Manage marketing preferences

You can exercise your rights by contacting us at:
📧 helloartoopia@gmail.com

We may need to verify your identity before completing certain requests.

International Users
If you’re outside the U.S., your data may be transferred internationally. We now ship to Europe from our fulfillment centers in Czechia and Barcelona. Orders shipped to EU countries include VAT in the price, and shipping is free (This applies to: Canvas Prints, Mugs and Cards. For Originals they will be shipped from the USA)  We use valid legal mechanisms such as Standard Contractual Clauses where required.

Complaints

If you have concerns about how we handle your personal data, please contact us at the email below. You may also file a complaint with your local privacy authority if applicable.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
📧 helloartoopia@gmail.com